Privacy Policy
Privacy Policy
As a company that provides IT-based services in the system development and promotion of customer-oriented solutions, advertising-related businesses, environmental sector, and business planning and consulting, we have established a privacy policy as outlined below, which we regard as being our responsibility to fulfill by implementing and maintaining it.
- We will comply with laws and regulations, guidelines set forth by the government, and other standards regarding all personal information on our employees, personal information handled through business activities, etc. Furthermore, we have established a personal information protection management system in compliance with the Japanese Industrial Standard, “Personal Information Protection Management System – Requirements” (JISQ15001).
- We analyze risks and design appropriate countermeasures based on the results of analyses to prevent damage due to inappropriate acquiring or misuse of personal information.
- We allow all individuals to choose how we obtain, use, or entrust their personal information to others.
- When acquiring or using personal information, we will specify the purposes for which it will be used, and will not use it beyond the scope necessary to achieve the specified purposes of use. We will also implement appropriate measures to ensure that personal information is not used for purposes other than those specified.
- We will not provide personal information we have obtained to third parties, except with the consent of the individual concerned, or in accordance with laws and regulations.
- In the event of receiving a complaint or inquiry regarding the handling of personal information, we will promptly investigate the facts and respond in good faith within a reasonable period of time.
- To ensure the proper management of any personal information obtained, we will implement organizational, human, physical, and technological safety and corrective measures to prevent its leakage, loss, or damage.
- We will continually review our personal information protection management system in light of changes in social and environmental conditions, and improve our efforts to protect personal information.
Enacted: December 1, 2007
Last revised: December 14, 2016
IntaSect Communications, Inc.
President and Representative Director Tan Yufeng
[Contact for inquiries regarding the handling of personal information]
Complaints and Inquiries Desk, IntaSect Communications, Inc.
Phone: 079-225-8886 (office hours: 9:00 A.M.- 5:00 P.M. on weekdays)
E-mail: pms2009@ml.intasect.co.jp
Public Announcements Regarding Personal Information
IntaSect Communications, Inc.
BM Building, 3-1 Kanda Ogawamachi, Chiyoda City, Tokyo
President and Representative Director Tan Yufeng
Personal Information Protection Manager, and General Manager of the Risk Management Office, Corporate Administration Division
We will use personal information within the scope necessary for the following operations and to achieve the purposes of use.
(1) Operational details
a. Operations related to system development and services that provide customer-oriented solutions
b. Advertising-related operations to support promotion
c. Operations related to the manufacturing and selling of environmental equipment
d. Planning and consulting services related to management and business operations
[1. Information received from business partners]
Information received from business partners in handling entrusted operations
a. Storage and use of personal information (information processing) based on consignment contracts (in accordance with the purposes of use by the business partner)
b. Maintenance and troubleshooting after system development
Information received in connection with contracts to provide our services to business partners
a. Maintenance of systems where the personal information database is stored
[2. Information obtained from individuals]
Information acquired upon entering into a contract with an individual for the provision of our services, or purchase and use of our products, etc. *
Social media operation agency services
a. Agency for opening official accounts
System operation
a. Maintenance and troubleshooting after system development
Service operation
a. Providing of services
b. Providing to payment service company based on contract
E-commerce service operations
a. Merchandise shipment
Advertising-related services
a. a. Screening conducted by advertisers
Information on various inquiries*.
a. Responding to inquiries
b. Maintaining and improving the quality of telephone support (calls may be recorded)
Information on visitors to our company*.
a. Management of visitation records
b. Ensuring our security
Information on those who attend and participate in events and seminars*
a. Response to inquiries
b. Reporting on projects to local governments and other entities to which we provide support
Business partner information*
a. Contract management
b. Merchant management
Personal information on employees, job applicants, and retirees*
a. Recruitment and selection of employees
b. Management of worker employment, benefits, etc.
c. Provision of information and communication to retirees, etc.
d. Operating distribution services for, e.g., videos
Personal information on shareholders*
a. Exercising of rights and performance of obligations under the Companies Act
b. Provision of various benefits from the company in relation to the status of the individual as a shareholder
c. Implementation of various measures to facilitate the relationship between shareholders and the company, in terms of the relationship between the members of the corporation and the corporation itself.
d. Shareholder management, including preparation of shareholder data in accordance with prescribed standards based on various laws and regulations
Specified personal information* on employees, individuals who have been offered jobs during recruitment activities, outside experts, shareholders, etc.
a. Operations in which the company submits the personal numbers of employees, job applicants during recruitment activities, outside experts, shareholders, etc., to administrative agencies, health insurance associations, etc., in accordance with laws and regulations, by entering them in documents such as withholding tax certificates for salaries, payment records, notifications of acquisition of health insurance and employee pension insurance eligibility, etc.
Personal data held is indicated by “*”
We will comply with relevant laws, regulations, and guidelines, and take necessary and appropriate measures (hereinafter “Safety Control Measures”) as follows to prevent leakage, loss, or damage to personal data, and ensure its safe management.
(1) Formulation of basic policyTo ensure the proper handling of personal data, we have established the “Privacy Policy (at the top of this page)” as our basic policy.
(2) Establishment of rules for handling personal dataThe company has established internal rules governing how personal data is handled, who is responsible and in charge, their roles, etc.
(3) Organizational Safety Control MeasuresWe have appointed a “Personal Information Protection Manager” as the person responsible for the handling of personal information within our organizational system. We have also established a personal information protection management system and implemented internal controls. Furthermore, our system ensures that our employees (including contract employees and temporary employees) comply with internal regulations regarding Safety Control Measures, and that if an employee becomes aware of the fact or indication that the law or internal regulations have been violated, they are obliged to report to or notify the Personal Information Protection Manager and other personnel in charge. Moreover, when outsourcing work involving the handling of personal information, we strictly supervise and monitor the contractor to ensure the strict maintaining of Safety Control Measures.
(4) Human Safety Control MeasuresWe regularly educate and train our employees on the proper handling of personal information.
(5) Physical and technological Safety Control MeasuresIn areas where personal data is handled, the company controls physical access by employees and third parties, and implements measures to prevent theft by, e.g., locking and storing documents, media, and equipment containing personal data. In addition, the company implements access control, computer virus countermeasures, malware countermeasures, and information system monitoring on personal data and information systems.
Examples: The storage of personal data is prohibited in locations other than those designated. High-level policies are implemented regarding authentication passwords. Records of handling personal data are obtained and analyzed.
Examples: The storage of personal data is prohibited in locations other than those designated. High-level policies are implemented regarding authentication passwords. Records of handling personal data are obtained and analyzed.
We outsource part or all of the handling of personal data to our group companies located in the People’s Republic of China. We are aware of the personal information protection system in the People’s Republic of China, and implement Safety Control Measures accordingly. For an overview of the personal information protection system in the People’s Republic of China, please refer to the results of the Survey of Personal Information Protection Systems in Foreign Countries published by the Personal Information Protection Commission (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku) of the People’s Republic of China.
Moreover, the contractor has access to and handles personal data stored on servers located in Japan that are managed by cloud service providers in Japan or the United States.
Providing personal information to us is voluntary. However, if information deemed by us to be necessary is not provided, we may be unable to offer the services listed in the purposes of use.
4. Coss-border acquiring of personal informationWe collect personal information across borders as follows:
a. Information obtained from client companies on campaign applicants during social media operation by proxy.
b. Information on addresses obtained from individuals who make purchases, or client companies, for the purpose of shipping products in online sales operations.
c. Information obtained from group companies on their employees seconded to our company, for the purpose of processing visa applications.
d. Information obtained directly from overseas travelers for providing facility reservation services by proxy.
e. Membership registration information obtained from client companies in operating the membership card app.
f. Product reservation information obtained from client companies in operating the product reservation app.
g. Information on ticket purchases obtained from client companies in operating the ticket purchasing app.
h. Personal information on campaign applicants obtained from client companies in supporting the attraction of customers to travel information websites.
We adhere to the principles of the APEC Privacy Framework when handling cross-border personal information.
We do not create or provide anonymously processed information to third parties.
We implement the following measures regarding anonymously processed information received from entrusting parties.
1. Safety Control Measures for anonymously processed information
We implement appropriate Safety Control Measures according to the risks in each phase of handling anonymously processed information, such as access control based on identification and authentication, and measures to make clear at a glance that the information has been anonymously processed.
2. Measures to ensure the proper handling of anonymously processed information
We have established an internal system for handling anonymously processed information, which includes a consultation service and guidance for handlers on the rules of use, such as prohibition of identification, to ensure its appropriate management.
For, e.g., inquiries regarding anonymously processed information, please contact the Complaints and Inquiries Desk below.
We accepts requests from individuals regarding their personal information, such as: notification of the purpose of use, disclosure of content, correction of content, addition or deletion of content, suspension of use, deletion or suspension of provision to third parties, and disclosure of provision records to third parties (hereinafter referred to as “requests for disclosure, etc.”).
(1) Contact for e.g., Requests for Disclosure
a. Complaints and Inquiries Desk
b. Individuals making requests by postal mail are asked to fill out and send the prescribed request form along with the required documents to the following address.
8F, Himeji Shirasagi Bldg., 3-12 Higashi-Nobusue, Himeji City, Hyogo Prefecture 670-0965
IntaSect Communications, Inc.
Personal Information Protection Complaints and Inquiries
(2) Materials to be submitted
a. Request form
Personal Information Disclosure Request Form
b. Identification documents (copy of driver’s license, passport, etc.)
c. In the case of a legal representative, documents confirming the right of legal representation, in addition to “b” above
d. In the case of an authorized agent, a letter of attorney in a format prescribed by the company, and a personal seal certificate of the inquirer, in addition to “b” above.
Letter of attorney
*Please make sure the insurer number, the symbol/number of the insured person, and other sensitive personal information on the health insurance card is redacted in advance before submitting the documents. If such information has not been redacted upon receipt by our company, it will be redacted by our company and deemed not to have been provided.
Note that a fee of 2,000 yen will be charged for each request for disclosure and notification of the purposes of use. Requests made by postal mail will incur additional fees for bank transfers.
Contact the following desk regarding specific procedures for requests for disclosure.
7. Complaints and inquiries regarding the handling of personal informationFor complaints, inquiries, etc., regarding our handling of personal information, please contact us at the following address.
Contact for inquiries regarding the handling of personal information
Complaints and Inquiries Desk, IntaSect Communications, Inc.
Phone: 079-225-8886 (office hours: 9:00 A.M. – 5:00 P.M. on weekdays)
E-mail: pms2009@ml.intasect.co.jp
We are a member of the following organizations, which are legally authorized personal information protection organizations. The following organization accepts complaints and inquiries regarding the company’s handling of personal information.
(Note) This is not a contact for inquiries regarding our products or services.
Name of authorized personal information protection organization
Japan Information Processing Development Corporation
Contact for resolution of complaints
Personal Information Protection Consultation Service Office
Address: Roppongi First Building, 1-9-9 Roppongi, Minato City, Tokyo 106-0032
Phone: 03-5860-7565, 0120-700-779
In addition, we have obtained CBPR certification through a CBPR certification audit conducted by the Japan Information Processing Development Corporation (JIPDEC). Those with any concerns about our handling of cross-border personal information may file a complaint with JIPDEC via the following link.
Contact for resolution of complaints
https://www.jipdec.or.jp/cbpr_inquiry.html
Shared Use of Merchant Information
The Japan Consumer Credit Association’s Japanese Domestic Market Center shares merchant information in accordance with Article 27, Paragraph 5, Item 3 of the Personal Information Protection Act as follows.
1. About the merchant information exchange systemThe Japan Consumer Credit Association (hereinafter “the Association”) has been accredited by the Minister of Economy, Trade and Industry in accordance with Article 35-18 of the Installment Sales Act.
The Association collects, sorts, and provides information necessary to protect the interests of, e.g., users (credit card users), which is one of its authorized operations, at the Japanese Domestic Market Center (hereinafter “the JDM Center”).
JDM members (companies participating in the Merchant Information Exchange System) collect and use necessary information for the following purposes, report it to the JDM Center, and jointly use it with other JDM members.
・Assessments at the time of merchant contract application
・Investigations after concluding merchant contracts
・Measures for merchants and assessments relating to the continuation of business
The information used has been specified in “3. (2) The details of information for shared use.”
(1) Purpose of joint use
This system aims to collect and manage information on acts by merchants that lack adequate consumer protection, or pose a risk of improper use of important information such as credit card numbers.
Specifically, the following information is reported to the JDM Center, and shared with JDM members to eliminate malicious merchants and promote proper management of credit card information:
・Acts by merchants that neglect consumer protection or are suspected of doing so
・The risks of improper use of important information, such as credit card numbers
Through this, JDM members improve the accuracy of concluding contracts and assessing merchants, with the aim of protecting consumers and promoting sound operations in credit transactions.
(i) Facts and reasons for investigations necessary for the handling of complaints regarding, e.g., merchants, in individual credit purchase brokerage transactions.
(ii) Facts and reasons for the termination of contracts pertaining to individual credit purchase brokerage operations, due to acts that were not in line with the protection of, e.g., users.
(iii) Facts and reasons for investigations necessary to ensure the appropriate management of, e.g., credit card numbers by, e.g., the relevant merchant, under the agreement on the handling of, e.g., credit card numbers.
(iv) Facts and reasons for measures (including termination of, e.g., the credit card number handling contract) taken against the merchant in recognition of the fact that the measures taken by, e.g., the merchant, for the appropriate management of, e.g., credit card numbers, under the contract for handling, e.g., credit card numbers, did not conform, or faced the possibility of not conforming to the standards prescribed in the Installment Sales Act
(v) Information on objective facts on acts that cause undue damage to JDM members, users, etc., related to actions that fail to protect, e.g., users (including those suspected of falling under such acts, or those whose status cannot be determined).
(vi) The content of reports submitted by, e.g., users (not limited to those already under contract), to JDM members, and information from those reports that has been determined to be acts that lack the protection of, e.g., users (including information suspected of such acts, and information that makes it difficult to determine whether such acts have been committed).
(vii) Information on activities that interfere with the management of, e.g., credit card numbers, by merchants.
(viii) Information collected by the JDM Center on facts and details published by administrative agencies (e.g., information published as a violation or potential violation of, e.g., the Act on Specified Commercial Transactions).
(ix) Other information related to acts that fail to protect, e.g., users.
(x) The name, address, telephone number, and date of birth of the relevant merchant pertaining to each of the above items (in the case of a corporation, the name, address, telephone number, corporation number, and name and date of birth of the representative). However, with respect to the information in item (vi) above, making it difficult to determine whether or not a relevant act has been committed, the name and date of birth (in the case of a corporation, the name and date of birth of its representative) shall be excluded
(3) Period to be held
The information in (2) above will be held for a period not exceeding five years from the date of registration (in the case of (3) and (7), the date of completion of the measures described in (4) for handling such information, or the date of terminating the contract).
4. Scope of joint users who share merchant informationAssociation members and JDM members, such as comprehensive credit card brokers, individual credit card brokers, credit card number handling contractors, and the JDM Center.
JDM members are listed on the Association’s website
-Website: https://www.j-credit.or.jp/
For inquiries regarding the merchant information exchange system and the procedures for disclosure, please contact the Japanese Domestic Market Center as described in 6. below.
6. Person in charge of operationJapan Credit Association’s Japanese Domestic Market Center (JDM Center)
Address: Sumitomo Seimei Nihombashi Koamicho Building, 14-1 Nihonbashi Koamicho, Chuo City, Tokyo 103-0016
Representative Director: Tetsuo Matsui
Phone number: 03-5643-0011 (main)
Handling of Personal Information on the Website
1. About SSLOur website is encrypted by SSL when necessary to protect personal information.
SSL encryption is a technology that automatically encrypts personal information, such as names and e-mail addresses entered on our website, when it is transmitted to or from our servers, making it unreadable even if the data is intercepted by a third party.
Using browsers that do not support SSL may result in inability to access our website or enter information.
Our website may use cookies to enhance the information and services we provide, to make our website more convenient to use, and for other purposes. Our website will not obtain any personally identifiable information through cookies without obtaining prior consent from users.
A cookie is a small data file that a website writes to a user’s hard disk when a website is visited, for example to track the pages that have been visited. Cookie information is exchanged between the website and the user’s browser, but the website cannot read cookies written by other websites or other data on the hard disk.
Cookies are used by many websites, but users can set their browsers to notify them in advance when trying to visit a website that uses cookies, or to refuse to accept them.
Revised December 18, 2024