Privacy Policy

Privacy Policy

As a company that provides IT-based services in the system development and promotion of customer-oriented solutions, advertising-related business, environmental field, and business planning and consulting, we have established a personal information protection policy that includes the following items as our responsibility to fulfill. We declare that we have established, implemented, and maintain a personal information protection policy that includes the following items.

  1. With regard to the handling of personal information handled in all of our businesses and the personal information of our employees, etc., we will comply with laws and regulations, guidelines set forth by the government, and other standards regarding the handling of personal information. Furthermore, we have established a personal information protection management system in compliance with the Japanese Industrial Standard “Personal Information Protection Management System – Requirements” (JISQ15001) to protect personal information.
  2. We analyze risks and design appropriate countermeasures based on the results of such analysis in order to prevent any damage to you due to inappropriate acquisition or misuse of your personal information.
  3. We will allow you to choose how we obtain, use, or entrust your personal information.
  4. When acquiring and using personal information, we will specify the purpose for which the information is to be used, and will not use the information beyond the scope necessary to achieve the specified purpose of use (use for purposes other than the specified purpose). In addition, we will take appropriate control measures to ensure that personal information is not used for purposes other than those specified.
  5. We will not provide personal information we have obtained to third parties, except with the consent of the person concerned or in accordance with laws and regulations.
  6. When we receive a complaint or consultation regarding the handling of personal information, we will promptly investigate the facts of the matter and respond in good faith within a reasonable period of time.
  7. In order to properly manage the personal information we have obtained, we will take organizational, personnel, physical, and technical safety measures to prevent leakage, loss, or damage of personal information and to correct the situation.
  8. We will continuously review our personal information protection management system in light of changes in social conditions and the environment, and improve our efforts to protect personal information.

Enacted: December 1, 2007
Last revised: December 14, 2016
IntaSect Communications, Inc.
President and Representative Director Tan Yuhong

 [For inquiries regarding the handling of personal information, please contact].
 Complaints and Inquiries Desk, IntaSect Communications, Inc.
 TEL: 079-225-8886 (Office hours: 9:00 – 17:00 weekdays)
 E-mail: pms2009@ml.intasect.co.jp

Public Announcements Regarding Personal Information

IntaSect Communications, Inc.
BM Building, 3-1 Kanda Ogawamachi, Chiyoda-ku, Tokyo
President and Representative Director Tan Yuhong
Personal Information Protection Manager General Manager, Risk Management Office, Corporate Administration Division

1. Purpose of use of personal information

We will use personal information within the scope necessary for the following operations and to achieve the purpose of use.

(1) Business

a. Operations related to system development and services that provide customer-oriented solutions
b. Operations related to advertising-related businesses that support promotions
c. Businesses related to the manufacture and sale of equipment related to the environment
d. Planning and consulting services related to management and business operations

(2) Purpose of use

<1. Information received from business partners
Information received from suppliers in the course of entrusted business
a. Storage and use of personal information (information processing) based on a consignment contract (in accordance with the purpose of use by the business partner)
b. Maintenance and troubleshooting after system development
Information received in connection with contracts with business partners in order to provide our services to them
a. Maintenance of systems where personal information databases exist
<2. Information to be obtained from the person >
Information acquired in connection with entering into a contract with the person in question for the provision of our services, purchase or use of our products, etc. *.
SNS operation agency services
a. Agency for opening official accounts
System operation
a. Maintenance and troubleshooting after system development
Service operation
a. Service Offerings
b. Provide to settlement service company based on contract
EC service operations
a. Merchandise Shipment
Advertising related services
a. Screening conducted by the advertiser
Information on various inquiries*.
a. Responding to various types of inquiries b. Maintain and improve the quality of telephone support (calls may be recorded)
Information about visitors to our company*.
a. Management of visitation records
b. Ensuring our security
Information about those who attend and participate in events and seminars*.
a. Response to inquiries
b. Report on projects to local governments and other entities to which we provide support
Business partner information*.
a. Contract Management
b. Merchant Management
Personal information concerning employees, applicants for employment, and retirees*.
a. Recruitment and other selection of employees
b. Management of employee employment, benefits, etc.
c. Provision of information and communication to retirees, etc.
d. Business development of video and other distribution services
Personal information concerning shareholders*.
a. Exercise of rights and performance of obligations under the Companies Act
b. Provision of various benefits from the Company in relation to the status as a shareholder
c. Implementation of various measures to facilitate the relationship between the shareholders and the company in terms of the members of the association and the association.
d. Shareholder management, including preparation of shareholder data in accordance with prescribed standards based on various laws and regulations
Specified personal information* of employees, persons who have been offered jobs in recruitment activities, outside experts, shareholders, etc.
a. (iii) Work for which the Company submits the personal numbers of employees, job applicants in recruitment activities, outside experts, shareholders, etc., to administrative agencies, health insurance associations, etc., in accordance with laws and regulations, by entering them in documents such as withholding tax certificates for salaries, payment records, notification of acquisition of health insurance and employee pension insurance eligibility, etc.
Personal data in possession is indicated by *.

2. Measures taken for safety control measures

We will comply with relevant laws, regulations, and guidelines, and take necessary and appropriate measures (hereinafter referred to as “security control measures”) as follows to prevent leakage, loss, or damage of personal data that we handle, and for other security control of personal data.

(1) Formulation of basic policy

To ensure the proper handling of personal data, we have established the “Personal Information Protection Policy (at the top of this page)” as our basic policy.

(2) Discipline for handling personal data

The Company has established internal rules governing how personal data is handled, who is responsible and in charge, and their roles.

(3) Organizational safety control measures

We have appointed a “Personal Information Protection Manager” as the person responsible for the handling of personal information within our organizational structure, and have established a personal information protection management system and implemented internal controls for the protection of personal information. We have also established a system to ensure that our employees (including contract employees and temporary employees) comply with internal regulations regarding safety management measures, and that if an employee becomes aware of a fact or indication that the law or internal regulations have been violated, he or she reports or notifies the “Personal Information Protection Manager” and other responsible personnel. Furthermore, when outsourcing work that handles personal information, we strictly supervise the outsourcee and monitor the outsourcee to ensure that the security control measures for personal information are strictly maintained.

(4) Personal safety control measures

We regularly educate and train our employees on the proper handling of personal information.

(5) Physical and technical safety control measures

In areas where personal data is handled, the Company controls the access of employees and third parties, and implements measures to prevent theft, such as locking and storing documents, media, and equipment containing personal data. In addition, the Company implements access control, computer virus countermeasures, unauthorized software countermeasures, and information system monitoring for personal data and information systems that handle personal data.
Examples: Prohibit the storage of personal data in locations other than the defined storage location, apply a high-level policy regarding authentication passwords, and obtain and analyze the history of operations on personal data.

(6) Understanding the external environment

We outsource part or all of the handling of personal data to our group companies located in the People’s Republic of China. We are aware of the personal information protection system in the People’s Republic of China and take safety control measures accordingly. For an overview of the personal information protection system in the People’s Republic of China, please refer to the results of the “Survey of Personal Information Protection Systems in Foreign Countries” published by the Personal Information Protection Commission (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/# gaikoku” published by the Personal Information Protection Commission of the People’s Republic of China.
The contractor has access to and handles personal data stored on servers located in Japan that are managed by cloud service providers in Japan or the United States.

3. Voluntary nature of personal information provision

Providing personal information to us is voluntary. However, if you do not provide the information we designate as necessary, we may not be able to provide the services listed in the purpose of use.

4. Personal Information Acquired Across Borders

We collect personal information across borders as follows
a. Personal information of campaign applicants is obtained from client companies in the course of SNS operation services.
b. In our online sales operation business, we obtain personal information, i.e., product shipping address information, from the purchaser himself/herself or from client companies.
c. In the course of obtaining visa applications, we obtain personal information of employees seconded to our company from our group companies to which the employees belong.
d. In the course of facility reservation agency services for foreign travelers, reservation information is obtained from the foreign traveler himself/herself.
e. Membership registration information is obtained from client companies for membership card application operations.
f. In the operation of the product reservation application, product reservation information is obtained from the client company.
g. Ticket purchase information is obtained from client companies in the ticket purchase application operation business.
h. Personal information of campaign applicants is obtained from client companies in the course of supporting customer attraction on travel information websites.
We follow the principles of the APEC Privacy Framework when handling cross-border personal information.

5. Details of Measures Concerning Anonymously Processed Information

We do not create or provide anonymized processed information to third parties.
We will take the following measures with respect to the anonymized processed information that we receive from the consignee.
1. security control measures for anonymously processed information
We implement appropriate security control measures according to the risk in each phase of handling anonymized processed information, such as access control based on identification and authentication, and measures to keep the fact that the information is anonymized processed information apparent at a glance.
(2) Measures to Ensure Proper Handling of Anonymously Processed Information
We will establish an internal system for handling anonymized processed information, including a consultation service, and inform the handlers of the rules of use, such as prohibition of identification, to handle anonymized processed information in an appropriate manner.
If you have any questions or comments regarding anonymized processed information, please contact the Complaints and Consultation Desk below.

6. Procedures for disclosure, correction, etc.

We accept requests from individuals for disclosure, notification of purpose of use, correction, etc., suspension of use, etc., and suspension of provision to third parties of retained personal data or records provided to third parties (hereinafter referred to as “Requests for Disclosure, etc.”). (hereinafter referred to as “Request for Disclosure, etc.”) will be accepted.


(1) Contact for requests for disclosure, etc.

a. Complaint/Consultation Desk
b. If you wish to make a request by mail, please send the prescribed request form along with the required documents to the following address.

Himeji Shirasagi Bldg. 8F, 3-12 Higashi-Nobusue, Himeji, Hyogo 670-0965, Japan
IntaSect Communications, Inc.
Personal Information Protection Complaints and Inquiries


(2) Items to be submitted

a. Invoice
Personal Information Disclosure Request Form
b. Identification documents (copy of driver’s license, passport, etc.)
c. In the case of a legal representative, in addition to b. above, documents confirming the right of legal representation
d. In the case of an authorized agent, in addition to the above b., a letter of attorney and a certificate of seal impression of the person in question as prescribed by the Company.
Power of Attorney
*Please make sure to fill in the insurer number and the symbol/number of the insured person, etc., as well as other sensitive personal information on the health insurance card before submitting the documents. If such information has not been filled out upon receipt by our company, it will be deemed not to have been obtained by our company.

(3) Commission fee

Please note that a fee of 2,000 yen will be charged for each request for disclosure and notification of purpose of use. If you request by mail, we will ask you to pay the fee by wire transfer, etc.

For specific procedures for requests for disclosure, etc., please contact the following office.

7. Consultation and complaints regarding the handling of personal information

For consultations, complaints, or other inquiries regarding our handling of personal information, please contact us at the following address.

For inquiries regarding the handling of personal information, please contact
Complaints and Inquiries Desk, IntaSect Communications, Inc.
Phone: 079-225-8886 (Office hours: 9:00 – 17:00 weekdays)
E-mail: pms2009@ml.intasect.co.jp

We are a member of the following organizations, which are authorized personal information protection organizations accredited under the Act. The following organization accepts complaints and consultations regarding the Company’s handling of personal information.
(Note) This is not a contact for inquiries regarding our products or services.

Name of authorized personal information protection organization
Japan Information Processing Development Corporation

Contact for resolution of complaints
Personal Information Protection Complaints Office
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Phone: 03-5860-7565, 0120-700-779

In addition, we have obtained CBPR certification through a CBPR certification audit conducted by the Japan Information Processing Development Corporation (JIPDEC). If you have any concerns about our handling of transborder personal information, you may file a complaint with the Japan Information Processing Development Corporation via the following link.

Contact for resolution of complaints
https://www.jipdec.or.jp/cbpr_inquiry.html

Shared Use of Merchant Information

The Japan Credit Association Member Store Information Exchange Center (JACEC) shares member store information in accordance with Article 27, Paragraph 5, Item 3 of the Personal Information Protection Law as follows.

1.About the merchant information exchange system

The Japan Credit Association (hereinafter referred to as the “Association”) (the “Association”) has been accredited by the Minister of Economy, Trade and Industry in accordance with Article 35-18 of the Installment Sales Act.
JSCPA collects, organizes, and provides information necessary to protect the interests of users (credit card users), etc., which is one of its authorized operations, at the Merchant Information Exchange Center (hereinafter referred to as “JDM Center”). The JDM Center collects, organizes, and provides information necessary to protect the interests of users (credit card users, etc.).

2. Reporting and use of information collected from merchants, etc.

Member companies of the Japan Merchant Data Exchange System (hereinafter referred to as “JDM members”) (hereinafter referred to as “JDM Member”) collects and uses the information specified in “3. (2) Contents of Information to be Shared,” reports it to JDM Center, and shares it with other JDM Members for the purposes of screening merchants upon receiving an application for a merchant agreement, conducting a survey of merchants after concluding a merchant agreement, taking measures against merchants, and screening merchants to ensure the continuation of transactions, etc. (2) Contents of Information to be Shared

3. Joint Use of Merchant Information (1) Purpose of joint use

(2) In the member store information exchange system operated as a business of an authorized installment sales association as stipulated in the Installment Sales Act, information concerning acts by member stores that fail to protect users, etc. (including suspected such acts and acts for which it is difficult to determine whether they fall under such acts) and information concerning member stores that is necessary for the protection of users, etc., as well as information concerning the appropriate management of credit card numbers, etc. and the prevention of unauthorized use of credit card numbers, etc. (hereinafter referred to as “appropriate management of credit card numbers, etc.”) (iii) Information concerning the merchant that is necessary for the protection of users, etc. and information concerning the merchant and the proper management of credit card numbers, etc. and the prevention of unauthorized use of credit card numbers, etc. (hereinafter referred to as the “proper management of credit card numbers, etc.”). The information on the conduct of merchants and the information on merchants necessary for the proper management of credit card numbers, etc. and the prevention of unauthorized use of credit card numbers, etc. (hereinafter referred to as “proper management of credit card numbers, etc.”) will be reported to JDM Center and provided to JDM members for joint use to improve the accuracy of screening JDM members when they sign up for membership or during the process of signing up, and to eliminate malicious merchants. The purpose is to contribute to the sound development of credit card transactions and consumer protection by promoting the appropriate management of credit card numbers and other information.

(2) Content of information to be shared

(i) Facts and reasons for investigations necessary for the handling of complaints concerning such merchants, etc. in individual credit purchase brokerage transactions.
(ii) The fact that and the reason for the termination of the contract pertaining to individual credit purchase brokerage due to acts that are not in line with the protection of users, etc. in relation to the business pertaining to individual credit purchase brokerage
(iii) Facts and reasons for investigations necessary to ensure the appropriate management of credit card numbers, etc. by the relevant merchant, etc. under the credit card number, etc. handling agreement.
(iv) Measures (including termination of the credit card number, etc. handling contract) taken against the member store in recognition of the fact that the measures taken by said member store, etc. for the appropriate management of credit card numbers, etc. under the credit card number, etc. handling contract do not conform or are likely to not conform to the standards prescribed in the Installment Sales Law. (iii) The fact and reason for the action
(v) Information on objective facts concerning acts that are not in line with the protection of users, etc. (including acts that are suspected to be in line with the protection of users, etc. or for which it cannot be determined whether or not they are in line with the protection of users, etc.). (vi) Information that is an objective fact concerning acts that cause undue damage to JDM members/users, etc., pertaining to the following
(vi) Information that has been submitted to JDM members by users, etc. (not limited to those who have already contracted) and information that has been determined to be an act that lacks the protection of users, etc. (including information that is suspected to be such an act and information that makes it difficult to determine whether such an act has been committed).
(vii) Information on activities by merchants that interfere with the management of credit card numbers, etc.
(viii) Information collected by the JDM Center on facts and details published by administrative agencies (e.g., information published as a violation or potential violation of the Act on Specified Commercial Transactions, etc.)
(ix) Other information related to acts that fail to protect users, etc.
(x) The name, address, telephone number, and date of birth of the relevant merchant pertaining to each of the above items (in the case of a corporation, the name, address, telephone number, corporation number, and name and date of birth of the representative). However, with respect to the information in item (vi) above, which makes it difficult to determine whether or not the relevant act has been committed, the name and date of birth (in the case of a corporation, the name and date of birth of its representative) shall be excluded.

(3) Period to be held

The information in (2) above will be retained for a period not exceeding five years from the date of registration (in the case of (3) and (7), the date of registration of the completion of the measures in (4) corresponding to such information or the termination of the contract).

4. Scope of joint users who share merchant information

MISHOP members and JDM members, such as comprehensive credit card brokers, individual credit card brokers, credit card number handling contractors, and JDM Centers.
*JDM members are listed on the association’s website.
-Home page https://www.j-credit.or.jp/

5. Contact for inquiries regarding the system and disclosure procedures

For inquiries regarding the merchant information exchange system and the procedures for disclosure, please contact the Merchant Information Exchange Center as described in 6. below.

6. Person in charge of operation

Japan Credit Association Member Shop Information Exchange Center (JDM Center)
Address: Sumisei Nihonbashi Koamicho Building, 14-1 Nihonbashi Koamicho, Chuo-ku, Tokyo 103-0016
Representative Director: Tetsuo Matsui
Phone number: 03-5643-0011 (main)

Handling of Personal Information on the Website

1. About SSL

Our website is encrypted by “SSL” as necessary to protect your personal information.

SSL encryption is a technology that automatically encrypts personal information, such as your name and e-mail address, entered on our website when it is transmitted to and from our servers, making it unreadable even if the data is intercepted by a third party. This is a technology that makes the contents unreadable even if the data is intercepted by a third party.

If your browser does not support SSL, you may not be able to access our website or enter information.

2. About Cookies

Our website may use cookies to enhance the information and services we provide, to make our website more convenient to use, and for other purposes. Our website will not obtain any personally identifiable information from cookies unless we have obtained your prior consent.

A cookie is a small data file that a website writes to your hard disk when you visit our website, for example to recognize the pages you have visited. Cookie information is exchanged between the website and your browser, but the website cannot read cookies written by other websites or other data on your hard disk.

Cookies are used by many websites, and you can set your browser to indicate in advance when you are about to visit a website that uses cookies, or to refuse to accept cookies.


Revised April 3, 2023